What can we help you with?

The $300 deposit is required to secure your event date. It is non-refundable but can be used as credit for a future booking if you cancel within 14 days of the event.

If you have any questions or concerns, please email us at support@rairephotobooth.com.au.

The remaining balance should be settled at least 14 days before your event. You can pay it online or via the provided payment methods.

If you have any questions or concerns, please email us at support@rairephotobooth.com.au.

Yes, you can make a last-minute booking, but a non-refundable full payment is required 48 hours before the booking.

If you have any questions or concerns, please email us at support@rairephotobooth.com.au.

We will send you a link to your event online gallery within 10 days after your event has ended. Once up, your online gallery will be available for 30 days.

Please make sure to download your digital copies during this time, as they cannot be retrieved after removal.

If you have any questions or concerns, please email us at support@rairephotobooth.com.au.

Please note that the $200 deposit is non-refundable but can be used as credit for a future booking.

If you have any questions or concerns, please email us at support@rairephotobooth.com.au.

Additional charges may apply for events outside the Sydney Metro area, extended waiting periods, and certain dates like public holidays. A late payment fee may also apply for payments exceeding 30 days post-event.

If you have any questions or concerns, please email us at support@rairephotobooth.com.au.

The hirer assumes full responsibility for any damage by guests to the equipment. You will be charged for the repair or replacement of damaged parts.

If you have any questions or concerns, please email us at support@rairephotobooth.com.au.

You are responsible for ensuring free parking close to the venue for our setup. If only paid parking is available, you agree to reimburse the parking expense on the day of the event.

If you have any questions or concerns, please email us at support@rairephotobooth.com.au.

Delivery and setup are free and are done outside the rental period. We'll set up at least an hour before the agreed time to ensure a smooth start to your event.

If you have any questions or concerns, please email us at support@rairephotobooth.com.au.

We take safety seriously. If guests become abusive, we reserve the right to shut down the equipment and leave the venue. In the event of equipment failures due to our fault, we will extend the hire period to compensate for lost time.

If you have any questions or concerns, please email us at support@rairephotobooth.com.au.

We are committed to protecting children's privacy and safety. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action, including data removal. We also ensure that all booth attendants have an up-to-date Working With Children Check.

If you have any questions or concerns, please email us at support@rairephotobooth.com.au.